Will Lowes Take Returns After 90 Days? A Comprehensive Guide to Lowes’ Return Policy
Lowes is known for its wide selection of home improvement products and its generous return policy. However, many customers are unsure if Lowes will take returns after 90 days. This article will provide a comprehensive overview of Lowes’ return policy, including the 90-day return limit, exceptions, and how to return items after 90 days.
Lowes’ 90-Day Return Policy
- Most items purchased at Lowes can be returned within 90 days of purchase.
- Items must be in new and unused condition with all original packaging and accessories.
- A valid receipt or proof of purchase is required for all returns.
Exceptions to the 90-Day Return Policy
There are some exceptions to Lowe’s 90-day return policy. These exceptions include:
- Items that have been used or installed cannot be returned.
- Items that are custom-made or special order cannot be returned.
- Items that are hazardous materials or flammable liquids cannot be returned.
- Gift cards cannot be returned.
Returning Items After 90 Days
If you need to return an item after 90 days, you may be able to do so under the following circumstances:
- Manufacturer’s Warranty: If the item has a manufacturer’s warranty, you may be able to return it to the manufacturer for a replacement or refund.
- Lowes’ Extended Warranty: If you purchased Lowe’s extended warranty, you may be able to return the item to Lowe’s for a replacement or refund, regardless of the original purchase date.
- Manager’s Discretion: In some cases, the store manager may be able to authorize a return after 90 days, but this is at their discretion.
Tips for Returning Items to Lowes
- Bring your original receipt or proof of purchase.
- Make sure the item is in new and unused condition with all original packaging and accessories.
- Be prepared to provide a reason for your return.
- Be polite and respectful to the customer service representative.
Conclusion
Lowes’ 90-day return policy is generally generous, but there are some exceptions. If you need to return an item after 90 days, you may be able to do so under the manufacturer’s warranty, Lowe’s extended warranty, or manager’s discretion. By following these tips, you can increase your chances of successfully returning an item to Lowes.
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