How To Cancel Frontier Fios

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How to Cancel Frontier FiOS: A Step-by-Step Guide

Frontier FiOS offers reliable and affordable internet and cable services. However, if you need to cancel your service for any reason, following these clear instructions will help you navigate the cancellation process seamlessly.

Step-by-Step Instructions

  1. Contact Customer Service

    • Call Frontier FiOS customer service at 1-800-921-8101
    • Have your account number ready to provide to the customer service representative.

  2. Confirm Cancellation Details

    • Inform the representative that you would like to cancel your Frontier FiOS service.
    • Provide the date you wish for the cancellation to take effect.

  3. Return Equipment

    • Frontier FiOS will provide you with instructions on how to return the leased equipment, such as the modem and router.
    • Follow the instructions carefully to avoid any late fees.

  4. Receive Confirmation

    • Once the cancellation process is complete, you will receive a confirmation email or call from Frontier FiOS.
    • Keep this for your records.

Additional Information

  • Cancellation Fees

    Frontier FiOS may charge a cancellation fee if you terminate your service before the end of your contract term. Contact customer support for specific information regarding your account.

  • Prorated Billing

    If you cancel your service mid-billing cycle, Frontier FiOS will prorate your final bill to reflect only the days you used the service.

  • Troubleshooting

    If you encounter any issues during the cancellation process, don’t hesitate to contact Frontier FiOS customer service for assistance.

Conclusion

Canceling your Frontier FiOS service can be a hassle-free experience if you follow these comprehensive instructions. By being prepared, returning equipment promptly, and confirming the cancellation, you can effectively terminate your service without any unnecessary delays or complications.

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