How to Pay for the Metro Bus in Houston: A Comprehensive Guide

Payment Options

• Q-card: A reloadable fare card that can be purchased at Metro ticket vending machines (TVMs) or online.
• Mobile App: The Houston Metro app allows for fare payment and real-time bus tracking.
• Cash: Exact change only, no bills larger than $20 accepted.
• Transit Pass: Monthly or weekly passes for unlimited rides.

Step-by-Step Instructions

Using a Q-card or Mobile App

1. Purchase a Q-card or download the Houston Metro app.
2. Load funds onto your Q-card or mobile app by visiting a TVM or using the online payment portal.
3. When boarding the bus, tap your Q-card or scan the QR code from the mobile app at the farebox.

Using Cash

1. Count out exact change before boarding the bus.
2. When boarding, deposit your exact change into the farebox located near the bus driver.
3. No change will be given.

Using a Transit Pass

1. Purchase a transit pass at a Metro retail location or online.
2. When boarding the bus, show your transit pass to the bus driver.
3. The pass will be visually inspected and validated by the driver.

Tips

• Q-cards and transit passes offer the best value and convenience.
• Load funds onto your Q-card or mobile app before boarding to avoid delays.
• Have exact change ready if using cash to avoid being denied entry.
• Remember to keep your receipt or proof of payment for any inquiries or disputes.
• For assistance or further information, visit the Houston Metro website or call (713) 635-4000.

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