How Do I Cancel My Dun And Bradstreet

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How to Cancel Your Dun & Bradstreet Subscription

Overview

Dun & Bradstreet (D&B) is a global provider of business information and insights. If you are currently subscribed to one of their services and need to cancel, this article will provide you with step-by-step instructions and alternative solutions to consider.

Step-by-Step Cancellation Process

Online Cancellation (for Existing Customers)

  1. Log in to your D&B account at https://www.dnb.com/my-account
  2. Go to the “My Subscriptions” section
  3. Select the subscription you want to cancel
  4. Click on the “Cancel Subscription” button

Phone Cancellation

  • Call D&B Customer Support at 1-888-426-8828
  • Provide your customer ID and details of the subscription you want to cancel
  • Confirm your cancellation request

Cancellation by Email

  • Send an email to subscription-support@dnb.com
  • Include your customer ID and a clear statement expressing your intention to cancel your subscription
  • Allow for a few days for processing

Additional Considerations

  • Cancellations may take effect immediately or at the end of your current billing cycle.
  • Refunds are not typically provided for unused portions of your subscription.
  • If you have any outstanding invoices, you may need to clear them before canceling your subscription.
  • Consider reviewing your contract or contacting D&B for any specific cancellation terms or penalties that may apply.

Alternative Solutions

If you are not satisfied with D&B’s services and are looking for alternatives, here are a few options to consider:

  • Experian
  • Equifax
  • Hoovers
  • ZoomInfo

These providers offer similar business intelligence and data services that can fulfill your needs.

Conclusion

Canceling your Dun & Bradstreet subscription can be done through the online portal, phone, or email. Remember to check your contract and resolve any outstanding payments before canceling. If you are looking for alternatives, consider other reputable business information providers.

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